Cardlimbo’s Terms & Conditions

Effective Date: 28/02/2010
Last updated: 28/02/2010

Welcome to the Cardlimbo website (the “Site”, “we”, “us”), your online marketplace for vouchers, giftcards, and store credit. The Site is owned and operated by Cardlimbo Pty Ltd ACN 139869622.

The following Terms and Conditions, our Privacy & Security Policy, and any other laws or regulations which apply to the Site, collectively constitute the rules that govern usage of the Cardlimbo website. We may revise these Terms and Conditions at any time by updating this page. By using the Site, you agree to be bound by any such changes.

We encourage you to read our Terms and Conditions. By becoming a Non-Registered and Registered User and start using the Site, you fully and unconditionally agree to our Terms and Conditions.

You may also consult our Help section if you have any particular questions regarding the usage of our Site.

The Cardlimbo value proposition
Cardlimbo is an online marketplace that allows users to buy, sell and donate gift card vouchers. Cardlimbo will purchase and sell gift card vouchers from you at a discounted price. You also have the option with Cardlimbo of donating your gift card voucher to one of our listed charities; Cardlimbo will charge a handling fee for these transactions. All gift cards on Cardlimbo are verified to confirm that the value, expiry date and merchant are accurate at the time the gift card voucher is listed.

Card validation
All gift cards listed on the Site are validated to prevent fraud in so far as that is possible. This validation will occur once we have received the gift card voucher. Verification ensures that the value of the card is as stated by the Seller at the time of the listing. Cardlimbo verify gift cards directly with the retailer.

Verification does not guarantee against fraud or the attempt of fraud by an individual. Verification is generally completed quickly but could take up to 24 hours depending on the merchant's process and availability. Gift Cards that cannot be verified as to the exact merchant, value and expiration date will not be accepted for listing on Cardlimbo. Cardlimbo is not responsible for it’s or a merchant's ability or inability, to verify a gift card or for any information a merchant provides.

Any information that a Registered User submits to us or that we collect through the Site is subject to our Privacy Policy.

Please click here to see our Privacy and Security Policy.

The Site is available only to users who are 16-years-old or older and who meets the Cardlimbo terms of eligibility. If you are under the age of 16, you may only use the Site in conjunction with and under the supervision of your parent or adult guardian.

User Registration is optional.  You may still purchase, sell, swap or donate a gift card voucher without registration.

In order to become a Registered User of this Site, you will be required to provide:

  • your name and surname
  • phone number
  • e-mail address
  • Password
  • other requested information as indicated

To sell a gift card to Cardlimbo, you will need to provide us with your valid PayPal account or your valid bank account details or if you wish we can send you a cheque.

To buy a gift card voucher from us, you will need to provide us with your valid PayPal account. 

In the case of a registered user, the information you submit will be stored and displayed in “Account Information”. It is your responsibility to maintain the confidentiality of your Account Information, and you are responsible for all use of the Site accessed through it. You agree to immediately notify us of any unauthorized use of your Account Information or any other actual or suspected breach of Site security.

Buying from Cardlimbo
To purchase a gift card, browse the Site for gift cards that match what you are looking for. When you find a gift card you are interested in, click on the “Buy” button to purchase it.

After you have clicked on the “Buy” button you will be prompted to enter your credit card or PayPal account information if they are not already on file.

Once you entered your payment information and payment has been confirmed, Cardlimbo will mail the gift card to the address provided by you within 5 business days. You will receive an email notification confirming you transaction.

When a consumers purchases a gift card voucher, Cardlimbo guarantees that the value as well as the expiry date of the gift card voucher shipped to the consumer are the same as shown during the purchase process. The picture of the purchased gift card voucher might be different than the one shown during the purchase process.

Selling to Cardlimbo
If you are after a quick and easy way to convert your gift card into cash, the easiest way is to select the “Sell” button which will tell you how much Cardlimbo will pay for your gift card. This option is only available for gift cards from certain retailers and may change at any time, based on the market and our discretion. You can contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

If you want to sell us a gift card that is not listed. We reserve the right, in our sole discretion, to decline or agree to purchase any gift card at any time, for any or no reason.

If you accept the price offered by Cardlimbo, mail your giftcard to the following address:

GPO Box 7071
Hawthorn, Victoria, Australia

Once received and validated, we will transfer the agreed amount to your PayPal account, your bank account, or if you prefer via cheque.  You must advise us of which option you want.

Swap your Gift Card Voucher (to be launched in 2010)
You can swap those unwanted gift cards voucher for a preferred one. It is easy and simple, and with a few clicks you can exchange your unwanted gift card for your preferred store’s card. Just go and click in the “Swap” button to enter the details of your card and then select your preferred retail card. Once you have accepted the terms and conditions please enter your payment information and confirm your exchange. After confirming the transaction with Cardlimbo, mail your gift card to the following address:

GPO Box 7071
Hawthorn, Victoria, Australia

Cardlimbo will mail back the new gift card to the address provided by you within 5 business days after receiving and validating your gift card voucher. This option is only available for gift cards from certain retailers and may change at any time, based on the market and our discretion.

Donate your Gift Card Voucher to a Charity
Now you can donate those unwanted gift cards to a charity and we can help you doing it. You just have to select a charity from our list, enter the card details, confirm the transaction and mail the gift card voucher to us at the following address:

GPO Box 7071
Hawthorn, Victoria, Australia

Cardlimbo will verify the validity of the card and will put it up for sale. Once sold via our website, Cardlimbo will retain an administration fee of $6 (for gift card vouchers $30 and over) or $4 (for gift card vouchers under $30) to cover the costs of providing this service, and the remaining proceeds of sale will be transferred to your selected charity. Whilst Cardlimbo will  use its best endeavours to obtain for you the benefit of a tax receipt, no warranty can be provided to you that a tax receipt will be obtained.

As the donor, you retain beneficial ownership of the card when you mail it to Cardlimbo. You agree to appoint Cardlimbo as your agent to sell the gift card voucher on your behalf. Once the card is sold, you retain beneficial ownership of the cash and agree to appoint Cardlimbo as your agent to collect and hold this cash on your behalf. Cardlimbo will then retain the fees and charges outlined above. You then agree to have the remaining cash voluntarily donated by Cardlimbo in favour of the charitable institution you have selected during the donation process.

Responsibilities of all Users
You agree that your use of the Site will fully comply with this Agreement, all applicable Site policies and all applicable laws, rules and regulations, including, without limitation, any laws, rules and regulations applicable to the sale or transfer of gift cards. The other provisions of this Agreement shall not limit the generality of this Section

The sale of stolen property on Cardlimbo is strictly forbidden and also violates the law. Cardlimbo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on Cardlimbo. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or government entities.

After selling a gift card voucher to us, the user has no longer the right to use or redeem the gift card voucher in any possible way. If this happens, Cardlimbo will consider this an act of fraud and will report it to the corresponding government authorities, attorneys, gateway provider, merchant bank or others.

Fees and Commissions

Some of our services or products may now or in the future have fees, commissions and shipping and handling fees associated with them. Cardlimbo  reserve the right, in our sole discretion and with no previous notice, to modify such fees, commissions, and others features and services associated with them on a going-forward basis without liability to you.

Cardlimbo  will use Australia Post for standard deliveries and this service will be free of charge. Nevertheless, you can choose Australia Registered Post but this will have an additional cost to you.

Returns and Refunds
In case you have received a faulty or damaged product, please contact us with your specific problem to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we'll respond to your problem within 3 business days.

You have up to thirty (30) days after the day of purchase to contact us and someone from customer service will respond with instructions on how to proceed. We will refund the original price paid by you on the card plus the shipping and handling. Please mail your gift card voucher with a copy of your order to the following address:

GPO Box 7071
Hawthorn, Victoria, Australia

Once we have received the gift card voucher we will verify this balance, and a refund will be credited to your PayPal account or, if you wish, via cheque at your option.

All gift cards must be returned in the original conditions that were sent previously.

Applicable Law
This Site is created and controlled by Cardlimbo in the State of Victoria, Australia. As such, the laws of the Commonwealth of Australia and, and where applicable, the State of Victoria, will govern these Terms and Conditions. By using this Site you submit to the jurisdiction of the courts of Victoria and Australia and agree that any legal action will only be commenced in these forums.

We may from time to time modify our Terms and Conditions, other policies, or the content of the Site, without notice. Please read the Terms and Conditions before you buy, sell, swap or donate a gift card, gift voucher or store credit through this Site and check back often. If you do not agree to any change, then you must immediately stop using the Site.

Intellectual property rights
The Site and all intellectual property rights, including trademarks, designs, graphics, logo and all software relating to this website, are owned by Cardlimbo, or in some cases, a third party. These intellectual property rights are protected by Australian and international laws.

Your use of the Site and its content grants no rights to you in relation to any copyright, designs, trademarks or any other intellectual property or material rights relating to its Content (as described in the Content section below).This includes Cardlimbo Software and all HTML and other code contained in this Site.

You are permitted to use the Content only as expressly authorised by Cardlimbo, it's third party licensors and subject to the Copyright Act 1968 (Cth) and other related legislation. Any reproduction or redistribution of the above listed Content is prohibited. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

Cardlimbo makes no recommendations as to the use of any information on this Site which may infringe the intellectual property rights of itself or any third parties. Cardlimbo makes no representations or warranties that individual’s use of the information on this Site will not infringe such intellectual property rights.

In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Cardlimbo tries to ensure that the information on this site is accurate and complete.
The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While every effort is taken to ensure that the information contained within this website is accurate, Cardlimbo takes no responsibility for any loss or damage arising from its use.

Cardlimbo does not promise that the Site Content is error-free. Cardlimbo does not promise that the functional aspects of the Site or Cardlimbo's Content will be error free or that this Site, Cardlimbo's Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed. Cardlimbo accepts no responsibility for any loss or damage that you may suffer if errors occur or viruses or other harmful components affect you computer or system.

No commercial use
This Site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

Third Party Sites
We may include hyperlinks on this Site to other websites or resources operated by parties other than Cardlimbo. Cardlimbo is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources. You should make your own reasonable enquires regarding the content of these sites. You link to these websites at your own risk.

Contacting Cardlimbo
If Users have any questions regarding this Terms & Conditions policy or they would like more information about services that are not answered on the Site, please send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it


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